Meet Our Team

Medical Day Spa Serving Raleigh, Durham, and Surrounding Areas

Our team of dedicated, professional, loyal and kind employees are committed to delivering only the best in medical aesthetics. Blue Water Spa’s team of medical and aesthetic professionals offer only the safest and most effective treatments available.

Our Departments:

 

OUR BOARD-CERTIFIED PLASTIC SURGEON

Internationally recognized and respected plastic surgeon in Raleigh, North Carolina.

Your safety, comfort, and beautiful, natural-looking results are the highest priority of Dr. Law and his entire team.

Dr. Michael Law

accredit

Leadership

The Blue Water Spa Leadership team works hard to ensure that our core values, including diversity, equity and inclusion are at the forefront of each patient experience in every department. Our incredible leadership team has not only helped others to look and feel their best, but they have also accomplished outstanding philanthropic goals including supporting over 200 charities annually, building a nursery and library for children in need, and assisting women in need in our community.

Amaris Balkus,
Chief Operating Officer
since 2005 | 21 years
Sean Nock,
Director of Safety and Facilities
since 2008 | 18 years
Ariana Tracy,
Chief Experience Officer
since 2007 | 19 years
Tracy Barlow,
MSN, FNP-C
Director of Compliance & Patient Safety
since 2013 | 13 years
Mari Beth Hedeman,
Director of Clinical Training
since 2003 | 23 years
Katie Cardone,
Director of Guest Engagement

since 2016 | 10 years

Tasha Rowland,
Director of Employee & Community Engagement

since 2021 | 5 years

EXPERT NURSE INJECTORS

All of our nurse injectors are incredible! Our nurse injectors go through extensive training in the operating room with Dr. Law, and they also complete cadaver training. Our nurse injectors are very conservative with the goal of providing a result that looks great, but doesn’t make someone look like they have had filler or Botox. We are amongst the top providers of Botox and filler in the country.

Catherine Downey,
MSN, NP-C
Aesthetic Nurse Injector
since 2020 | 6 years
Brooke Lawrence,
MSN, NP-C
Aesthetic Nurse Injector
since 2020 | 6 years
Wahiba Kartaoui,
MSN, NP-C
Aesthetic Nurse Injector
since 2021 | 5 years
Fluent in Spanish, French and Arabic
Alisa Howe,
MSN, AGNP-C
Aesthetic Nurse Injector
since 2022 | 4 years
Fluent in Serbo-Croatian
Hannah Bates,
MSN, FNP-C
Aesthetic Nurse Injector
since 2023 | 3 years
Madison Moran,
MSN, AGNP-C
Aesthetic Nurse Injector
since 2025 | 1 year
Victoria Fanelli,
Aesthetic Registered Nurse
since 2024 | 2 years

Michael Moreno,
Aesthetic Registered Nurse
since 2026
Melissa Stockyj,
Aesthetic Registered
Nurse Injector
since 2013
Mari Lippig,
Registered Nurse
International Trainer
since 2016 | 10 years

LASER TECHS

Our superb team of laser technicians are exceptionally well-trained, professional and compassionate. Our laser team continues to learn and train others about the safest, most effective, and most comfortable laser treatments available. Our laser team has performed over one million laser procedures on men and women of all skin types.

Laura,
Medical Aesthetician & Laser Technician
since 2010 | 16 years
Sinead,
Senior Laser Technician
since 2015 | 11 years
Fluent in Spanish
Victoria Fanelli,
Aesthetic Registered Nurse
since 2024 | 2 years
Caroline Ballard,
Aesthetic Registered Nurse
since 2025 | 1 year
Shayna Dean
Aesthetic Registered Nurse
since 2026
Jameila Lara-Urbina
Aesthetic Registered Nurse
since 2026
Michael Moreno,
Aesthetic Registered Nurse
since 2026

SKIN & BODY SPECIALISTS

Our outstanding team of aestheticians are passionate about skin and body care. Our nurse practitioners, nurse injectors, and surgical staff have extensive experience in the field of medical aesthetics and mentor our aestheticians and body treatment specialists. All Blue Water Spa skin care professionals and body treatment specialists have a minimum of five years of experience with an average of ten years experience in skin care or body treatments.

Laura,
Medical Aesthetician & Laser Technician
since 2010 | 16 years
Serenity,
Medical Aesthetician & Body Treatment Specialist
since 2015 | 11 years
Lauren,
Medical Aesthetician
since 2023 | 3 years
Noelle,
Medical Aesthetician
since 2024 | 2 years
Victoria Fanelli,
Aesthetic Registered Nurse
since 2024 | 2 years
Caroline Ballard,
Aesthetic Registered Nurse
since 2025 | 1 year
Shayna Dean
Aesthetic Registered Nurse
since 2026
Jameila Lara-Urbina
Aesthetic Registered Nurse
since 2026
Michael Moreno,
Aesthetic Registered Nurse
since 2026
Abbie,
Body Treatment Specialist
since 2025 | 1 year

CONCIERGE SERVICES

Our concierge team is unparalleled! Their professionalism and appreciation for business excellence makes them each a natural fit at BWS. They look forward to scheduling your appointments and answering your questions about our many services and products. Our concierge team is eager to ensure your visit is perfect from check-in to check-out. If there’s anything we can do to enhance your visit, our concierge services team would be happy to assist!

Jennifer,
Concierge Services Lead
since 2013 | 13 years
Maggie,
Concierge Services Lead
since 2018 | 8 years
Maria,
Guest Care Coordinator
since 2019 | 7 years
Fluent in Greek
Ellen,
Guest Care Coordinator
since 2019 | 7 years
Fluent in Spanish
Stephanie,
Concierge Services Lead
since 2022 | 4 years
Amy,
Guest Experience Coordinator
since 2024 | 2 years
Jordan,
Concierge Services
since 2023 | 3 years
Claudia,
Concierge Services
since 2024 | 2 years
Abbie,
Concierge Services
since 2025 | 1 year
Katrina,
Concierge Services
since 2026
Liza,
Concierge Services
since 2026

BWS CONNECT

Meet the BWS Connect team – here to make your experience as seamless as possible! Our dedicated staff is committed to quickly connecting with you through text, webchat, and email. Whether you need a fast answer to a question, help with appointment scheduling, product orders, locating our facilities, or finding the ideal treatment for your aesthetic goals, we’re here to assist. With just a quick message, our BWS Connect team is ready and eager to support you every step of the way!

Katie Cardone,
Director of Guest Engagement
since 2016 | 10 years
Holly,
BWS Connect Lead
since 2021 | 5 years
Ashley,
BWS Connect Concierge
since 2021 | 5 years
Stephanie,
BWS Connect Concierge
since 2022 | 4 years
Nury,
BWS Connect Concierge
since 2022 | 4 years
Fluent in Spanish
Phylicia,
BWS Connect Concierge
since 2023 | 3 years
Nina,
BWS Connect Concierge
since 2023 | 3 years
Tacara,
BWS Connect Concierge
since 2026
Christina,
BWS Connect Concierge
since 2009 | 17 years

COMMUNITY ENGAGEMENT

Our team of creative minds! Our Community Engagement Team works hard to showcase the results of our treatments, products and surgical procedures. They put forth a great deal of time and effort to make our corporate philanthropic goals a reality! Additionally, they are often available while you are shopping on our BWS e-store and are ready to answer any questions you have about our products or services.

Carolina,
Community Engagement
since 2026

OUR ADMINISTRATIVE TEAM

Our exceptional Administrative Team works together to ensure that everything behind the scenes runs flawlessly in an organized and color-coded fashion. They are the rock stars behind our operation! They ensure everything about our facility is perfect – from the fresh flowers to our hydration station to the pristinely pressed linens. Their daily tasks ensure the comfort and safety of each and every patient.

Jordan,
Director of Administrative Services
since 2012 | 14 years
Susan,
Administrative Assistant
since 2021 | 5 years
Fluent in Spanish and German
Ruthie,
Administrative Assistant
since 2023 | 3 years
Fluent in Spanish
Finley,
Spa Assistant
since 2025 | 1 year
Hank,
Spa Attendant
since 2026

BOARD CERTIFIED MD ANESTHESIOLOGISTS

At Blue Water Plastic Surgery, patient safety and comfort are at the heart of everything we do – especially when it comes to anesthesia. We believe that if it were our own loved one undergoing surgery, only the highest level of expertise would be acceptable. That’s why we exclusively partner with boardcertified MD anesthesiologists. Our anesthesia providers come from Serenity Anesthesia Specialists. Unlike many facilities where one anesthesiologist may oversee multiple patients, we provide dedicated, one-on-one anesthesia care focused entirely on you.

Specializing in outpatient and plastic surgery anesthesia, our team is highly trained and committed to the
latest techniques in safety, pain management, and patient care. This commitment to excellence is part of
our promise to deliver the highest standard of care in a safe, accredited environment.

Serenity Anesthesia Specialists

Dr. Amy Manchester
Dr. Juliann
Hobbs

OUR SURGICAL CARE TEAM

Surgical Care Team

Our Plastic Surgery Nurse Practitioners and Physician Assistants perform a very important role. These highly trained medical professionals are available around the clock to provide care, even when your surgeon is in the OR with another patient. If a patient ever has a concern or question after surgery, they can speak to a physician extender immediately and can be seen right away if needed.

Tracy Barlow,
MSN, FNP-C
Director of Compliance & Patient Safety
since 2013 | 13 years
Casey McFarlane,
Surgical Registered Nurse
since 2023 | 3 years
Gavrielle Krohner,
Surgical Registered Nurse
since 2023 | 3 years
Tammy Hudson,
Surgical Registered Nurse
since 2025 | 1 year

Certified First Assist

Our Certified First Assists bring precision, confidence, and advanced surgical expertise to the operating room. They play a vital role in supporting the surgeons and the elite surgical team — from ensuring optimal exposure and maintaining hemostasis to anticipating intraoperative needs. Their skill, composure, and teamwork help create an environment where exceptional patient care is the standard.

Pedro,
Certified First Assist
since 2014 | 12 years
Fluent in Spanish

Surgical Registered Nurses

All Blue Water Plastic Surgery surgical nurses are highly experienced nursing professionals. They rotate between Pre-Op, Circulating OR, and PACU, so you always have a dedicated expert nurse by your side at every step of your surgical experience.

Savannah White,
Surgical Registered Nurse Lead
since 2022 | 4 years
Mary “Meg” Bailey,
Surgical Registered Nurse Lead
since 2025 | 1 year
Melissa Klous,
Surgical Registered Nurse
since 2018 | 8 years
Markie Hill,
Surgical Registered Nurse
since 2012 | 4 years
Julia Isley,
Surgical Registered Nurse
since 2024 | 2 years
Jennifer Rodriguez,
Surgical Registered Nurse
since 2020 | 6 years
Jessica Portnoy,
Surgical Registered Nurse Lead
since 2022 | 4 years

Certified Surgical Technologists

Our Certified Surgical Technologists love the atmosphere of the operating theater. They are proud to work alongside Dr. Law and his elite medical team.

Melissa,
Certified Surgical Tech
since 2020 | 6 years

Certified Sterile Processing Technicians

Our Certified Sterile Processing Technicians ensure that all of our instruments and equipmentare sterile and in top condition, according to AAAASF and JCAHO regulations.

Sherry,
Certified Sterile Processor
since 2011 | 15 years
Angela,
Certified Sterile Processor
since 2022 | 4 years

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